lorrainedukes.com/blog Insights on AI, UX, and design from Lorraine Dukes - Award-winning AI & UX Product Strategist en-us Thu, 30 Apr 2026 11:32:58 GMT lorrainedukes.com/blog/ai-design-systems-future lorrainedukes.com/blog/ai-design-systems-future Exploring how artificial intelligence is transforming the way we build and maintain design systems at scale. Wed, 15 Jan 2025 00:00:00 GMT me@lorrainedukes.com (Lorraine Dukes) AI & Design AI Design Systems UX Automation lorrainedukes.com/blog/conversational-ui-best-practices lorrainedukes.com/blog/conversational-ui-best-practices A comprehensive guide to designing effective conversational interfaces that users actually want to engage with. Wed, 08 Jan 2025 00:00:00 GMT me@lorrainedukes.com (Lorraine Dukes) UX Design Conversational UI AI UX Chatbots lorrainedukes.com/blog/salesforce-accessibility-enterprise lorrainedukes.com/blog/salesforce-accessibility-enterprise Lessons learned from achieving 95% WCAG 2.1 conformance across Salesforce implementations at The Home Depot. Fri, 20 Dec 2024 00:00:00 GMT me@lorrainedukes.com (Lorraine Dukes) Accessibility Accessibility Salesforce WCAG Enterprise UX